Exchange & Return Policies

  • You can choose to return your product if you face any problems with your order, especially in terms of fit, size or colour or if you come across any defect.
  • All items purchased from our online store can be returned within 15 days upon receiving the product.
  • It is only possible for us to accept products with tags that are returned in their original state. Products should not be used or show any signs of usage.
  • A valid bill or email conformation of your order must be produced before returning the product.
  • Products purchased from our online store cannot be returned or exchanged at any of our on-ground stores at any given time.
  • You can initiate a return by logging into your Cambridge Account. A reverse pick up will be done from our side, although, in some circumstances, you may be asked to send the products through a reliable courier if a reverse pickup facility isn’t available in your area. For this, we will reimburse you Rs. 200 towards the shipping cost in the form of Cambridge money in your cashback wallet. You can call our customer center on +91 – 22 – 24133391 or email us at info@cambridgeapparels.com in case of any further clarifications.
  • Once the request for a return has been placed, we usually take 7 to 21 days to reimburse you. In case of returned goods, the refund is done within 7 to 21 working days, after we have received the returned products in good condition.
  • Any free gifts received cannot be returned or exchanged for money and/or other products.
  • Please seal the packet completely before handing over to courier partners.
  • Kindly use separate packets for products from separate orders.
  • You can return either complete order or some items from the same order.
  • Refund/Cambridge Cashback money will be issued only after the product is received at our warehouse.
  • Please mention the return ID on the packet for returning the products. You can return your products to the following address:
    National Transport Co. 178,
    Jubilee Mill Warehouse,
    T. J. Road, Sewree West,
    Mumbai - 400015.
    Landmark - Near Navyug Industrial Estate.

 

Shipping Policy

  • www.cambridgeapparels.com offers free shipping within India for orders of Rs. 500/- and above on all products. We incur the cost of shipping, octroi and other taxes; you only pay the value for your products ordered.
  • At this moment, we only ship products within India. Orders can be placed from across the world but the delivery addresses are restricted to India.
  • Most orders are delivered between 3 to 10 working days depending on your location and availability of courier services in your area.

 

For further queries and clarifications, you can connect with our customer center on +91 – 22 – 24133391 or email us at info@cambridgeapparels.com.