CANCELLATION
& REFUND POLICY
We, at CAMBRIDGE do our best to make sure our
product quality and customer service is at the best it could possibly be. We
do, however understand that some customers may want to return or exchange the
product after receiving them due to a number of different reasons. No refund
requests will be entertained for products damaged by the customer. However,
products with manufacturing defects can be exchanged as per our exchange
policy.
Note: Orders for all locations non-serviceable
by Ship Rocket .
Return and
Exchange Policy
If you are not satisfied with your product or
service, we will be happy to exchange it for you. Only unused products with
tags intact and attached to the garment can be exchanged.
Or you may send the product /
products & its invoice through a reliable courier to Marks Fashions, Building No. 182 &
189, Gala No. 5, Indian Corporation, Gundavali, Dapode Road,
Opp.
Gajanan Petrol Pump, Mankoli Naka, Bhiwandi – 421302 (we refund your courier charges to your bank
a/c within 7-10 business days)
No cash refund.
How to refund?
Order Number
Product(s) to be returned
Reason for returning the product(s)
Bank account details for transfer refunds
How to Exchange?
Order Number
Product(s) to be exchanged
Reason for exchanging the product(s)
New product(s) that you would like to exchange
for
Cancellation
Policy
There are cases where customers have placed an
order by mistake or have changed their mind and would like to cancel their
purchase/order. If this is the case, you can send us an e-mail at
info@cambridgeapparels.com You can also drop us a message from your customer
account.
No
refunds will be given in the following cases:
Incorrect or outdated delivery address
After 2 failed delivery attempts by our
courier agencies.
Package refused by recipient.
In case of minor design and colour variations.
There will always be some variation in color between products you see online
and products you get in hand.
All emails in this regard are to be sent to
info@cambridgeapparels.com
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